Image Advisor & Production Coordinator
At Looklet, we are all about the image and we are now looking for an analytical problem-solver with an extra eye for detail to join our Image Control & Production team. You will for sure thrive in this role if you are a curious self-starter who likes to plan and organize workflows, deliver great service, and are structured and thorough in your daily work.
About the position
Your main responsibilities will be timely and professional handling of our production flow and post-production requests from our clients. This will mean working closely and as a bridge between our clients and external Production Departments, to ensure on-point quality, client satisfaction, and on-time delivery. As an Image Advisor & Production Coordinator, your main scope of work will include:
Short and mid-term forecast capacity planning balancing multiple providers, client needs, and volume commitments as well as deadlines
Performance follow-up focused mainly on image quality and turnaround time
Lead internal communication on capacity, volume vs forecast follow-up, and potential client implications
Communication and coordination around product releases, e.g. sending of release notes, etc
Quality controlling production imagery
Professional and timely managing of image quality-related requests/feedback from our clients via our internal software
Standardize and optimize image retouch workflows
Assembling feedback and training material for our production departments as well as planning and executing trainings
Running and analyzing performance metrics
As an Image Advisor & Production Coordinator you will collaborate with people specialized in software development, hardware construction, photography, and more that is behind the Looklet magic
What we are looking for
Experience in single, cross-functional, or client-facing projects
Basic knowledge of working non-destructively in Photoshop
Basic user skills in Google Sheets and/or Excel
Great communication skills in English, both written and verbal
High school or Upper secondary school graduation
We also find it exciting if you have experience working in an operations department (support, production, etc) or experience working with outsourced partners and/or international clients. Experience in first/second line support is also meriting.
Related roles that we think would do well in this position are retoucher, project manager/lead/coordinator, production lead, operations lead/coordinator, or product specialist.
At Looklet, we challenge traditional e-commerce photography by combining technology, fashion, and photography to create a unique solution. We are a B2B company with world-leading, high-end fashion e-commerce retailers as our clients. The vibe is innovative; the attitude is can-do; the environment is fast-paced and international; and the people are warm, supportive, and prestigeless.
We believe that you will like working at Looklet if you enjoy collaboration, like to get creative, and never settle - because we are always on the move!
Reporting to: Head of Operations
Start date: As soon as possible
Extent: 100% (full time) with 6-month probation
Location: Södermalm, Stockholm, Sweden
Remote status: Hybrid (Availability to work on-site on demand is required)
In this recruitment, we collaborate with Alva Labs - a modern test tool that allows us to look beyond the CV from the start to find the perfect fit for this role. Once you have sent in your application, you will automatically receive a link to a personality test and a logical test. Both take about 15-20 minutes to complete.
- Image Control
- Looklet Stockholm Head Office
- Remote status
- Hybrid Remote
Looklet Stockholm Head Office
Looklet Culture & Benefits
When passionate people of varied backgrounds join forces, that’s when magic happens.
That’s why at Looklet, we truly value our people.
Image Advisor & Production Coordinator
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